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You are here: Home > Privacy
Privacy Policy

HLC Metal Parts Ltd (“HLC”) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any of our websites then you can be assured that it will only be used in accordance with this privacy statement.

HLC may change this policy from time to time. Changes to our policy will be updated on our Websites and/or Services only. You should check our policy from time to time to ensure that you are happy with any modifications. This policy was last updated on May 24 2018.

What information we collect

Due to the communications standards on the internet, when you visit our Websites or Services we are automatically receive the URL of the site from which you came and the site to which you are going to when you leave our Websites or Services.

HLC receives the internet protocol (“IP”) address of your computer, your computer operating system and type of web browser you are using, email patterns, your mobile device and mobile operating system (if you are accessing our Websites or Services using a mobile device), as well as the name of your ISP or your mobile carrier.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service.

By providing information to HLC for enquire,  you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and HLC’s User Agreement that allow HLC to process information about you.

Supplying information to HLC, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent to HLC’s collection and processing of your information at any time, in accordance with the terms of this Privacy Policy and the User Agreement, by changing your Settings, or by closing your account, but please note that your withdrawal of consent will not be retroactive.

In order to enquire, you must provide us the following information: first name, last name, email address, phone, company, subject and message. Without this minimal amount of information, you cannot to enquire. HLC may request other information from you during the account creation process hat HLC uses to provide better, more customized marketing services such as updates, better ads, and more valuable information. You acknowledge that this information is personal to you, and you allow HLC and third parties, to identify you and to allow to use your information in accordance with our User Agreement.

This means we'll:

create a profile about you to help us understand you as a customer and tailor the communications we send you;
tell you about other products and services you might be interested in;

You can ask us to stop sending you marketing information or withdraw your permission at any time.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we safeguard and secure the information we collect online via electronic and managerial procedures.

To protect any data you store on our servers, HLC also regularly audits its system for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to HLC. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Links to other website

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we use cookies for

HLC use cookies to check whether or not you are logged in and to identify which of our high availability servers you are looking at. We also use cookies to help collect analytics data to constantly improve your on-site experience. It is your legal right to opt-out of this data collection if you so wish.

Like most websites, we use cookies and web log files to track site usage and trends, to improve the quality of our service, to customize your experience on our Websites and Services, as well as to deliver HLC and third-party advertising to Site Users and HLC Users both on and off our Websites and Services. A cookie is a tiny data file which asks permission to be placed on your computer’s hard drive. Once you agree, this small file resides on your computer, mobile phone, or other device, and allows us to recognize you as a Site User or HLC User when you return to our Websites or Services using the same computer and web browser. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use our Websites or Services.

In the course of serving advertisements or optimizing the services to our Site Users or HLC Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g. your industry or geography or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Our Websites and Services do not store unencrypted personally identifiable information in the cookies.

Removing a cookie

Removing a cookie varies depending on which browser you are using.

Firefox To remove a cookie, Right Click on the page you are looking at and select ‘View Page Info’. A dialogue window will then open. Choose the security tab from the top of the window and then choose ‘View Cookies’. You are then able to remove any cookies you wish from your machine. To prevent cookies from being set on your machine, chose ‘Menu->Options’. A dialogue window will open. Choose ‘Privacy’ from the tabs at the top and choose the checkbox that says ‘Do not allow sites to track’.

Internet Explorer To prevent a current page from tracking choose ‘Tools -> Safety -> Tracking Protection’ from here you can set your preferences for analytics tracking. Choose ‘Tools -> Internet Options -> Privacy’ From here you can set your preferences for the types of cookies that you will accept and from where.

Safari To prevent tracking if you are using Safari choose ‘Tools -> Preferences -> Security’ and then choose your preferences from the ‘Accept Cookies’ section.

Chrome To manage your cookie options in Google Chrome choose ‘Tools -> Settings -> Advanced Options -> Privacy -> Content Settings’. Then choose the options that you would like for cookies on your machine and then select ‘Ok’ to save.

Right to access personal information

Under the law any individual has a right to ask for a copy of the personal information held about them. This means that you can ask for the information that the HLC holds about you. This is known as the right of ‘subject access’.

When making a request you will need to give us:

a request in writing (by post or by email)
We may need to ask you to provide:

proof of your identity
proof of your home address
any information that we reasonably need to locate the information you have requested (for example the website or event you registered for)
Although you should submit a request in writing, if you would like to speak to someone in person, you can contact the Data Protection Officer using the following details:

Data Protection Officer

HLC Metal Parts Ltd
Jintang Industarial
Dongshenheng Road
Tangxia Town
Dongguan City, 523710, China

Phone: +86(0) 769 82019916
Email: sales@hlc-metalparts.com

Rights concerning the processing of your personal information

i) Right to restrict processing of personal information
In some situations, you have the right to require us to restrict the processing of your personal information. We may restrict your personal information by temporarily moving the information to another processing system, making the information unavailable to users, or temporarily removing published information from a website.

We may also use technical methods to ensure the personal information is not subject to further processing and cannot be changed. When we have restricted processing of personal information, this will be clearly indicated on our systems.

You can require us to restrict processing in the following circumstances:

You are concerned that the information we hold about you is inaccurate. You can ask us to restrict the information until we are able to determine whether the information is accurate or inaccurate;
We are processing your personal data unlawfully and you do not want us to delete the information but restrict it instead.
We no longer need the information for the purposes for which we collected it, but they are needed by you for the establishment, exercise or defence of legal claims;
You have objected to the processing (see below), and we need to decide whether the legitimate grounds we have to process the information override your legitimate interests.

ii) Processing you think is unlawful
If you tell us that you think we are processing your personal information unlawfully, but you do not want the information to be erased, you have the right to require us to restrict the processing of that information.

We will ask you for an explanation about why you think the processing is unlawful, and may also ask that you provide evidence to support this view.

iii) Processing of personal information you think is inaccurate
You can tell us if you think the personal information we are processing about you is factually inaccurate.
If we find that personal information we are processing about you is inaccurate, we will take appropriate steps to correct the information.

iv) Right to erasure of personal data (“the right to be forgotten”)
In the following circumstances, you have the right to require that HLC securely deletes or destroys your personal information:

If the personal information we hold about you is no longer necessary for the purposes for which we originally collected it.
The processing is based on consent - if you have previously given your consent to HLC collecting and processing your personal information, and you tell us that you withdraw your consent.
If you think HLC has processed your personal information unlawfully.
If you think any of the above situations apply, we may ask you for an explanation and further information to verify this.

v) Right to object to processing
You have the right to object to HLC processing your personal data in the following circumstances:

Personal information used for direct marketing
If we are using your personal information to send you direct marketing, you have the right to object at any time. If you exercise this right, we will stop processing your personal information for direct marketing purposes. However, we may keep your information on a “suppression list” to ensure your information is not added to any marketing lists at some point in the future.

Right to data portability
If you have provided your information to HLC, you have the right to request and receive a copy of that information in a structured, commonly-used and machine-readable format.

There are some situations in which the right to data portability does not apply. For further information, please contact: sales@hlc-metalparts.com

vi) Exercising your rights concerning the processing of your personal information
If you wish to exercise any of the above rights concerning the way in which we process your personal information, please contact:

Data Protection Officer

HLC Metal Parts Ltd
Jintang Industarial
Dongshenheng Road
Tangxia Town
Dongguan City, 523710, China

Phone: +86(0) 769 82019916
Email: sales@hlc-metalparts.com

Your obligations

As a Site User or HLC User, you have certain obligations to other Site Users and HLC Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as HLC:

a) You must, at all timces, abide by the terms and conditions of the then-current Privacy Policy and User Agreement. This includes respecting all intellectual property rights that may belong to third parties (such as trademarks or photographs).

b)  You must not provide to HLC and/or other Site Users and/or HLC Users information that you believe might be injurious or detrimental to your person or to your professional or social status.

Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of HLC.